Refund policy
Refund & Exchange Policy
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You are allowed to inspect your order while the courier is waiting.
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If you decide not to keep the product after inspection, you may return it immediately to the courier.
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Refunds and exchanges are accepted within 3 days only from the date you receive your order.
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If you receive a product with a manufacturing defect or the wrong item, please contact us within 3 days and provide clear photos or videos as proof.
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Products must be returned in their original condition, unused, with all original packaging and accessories.
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Shipping fees are non-refundable in all cases unless the return is due to a manufacturing defect or an error on our side.
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Additional shipping charges may apply for exchanges.
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Products purchased during sales, promotions, or clearance are not eligible for refund or exchange, unless they have a manufacturing defect.
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Once the returned product is received and inspected, approved refunds will be processed within 7 business days using the original payment method whenever possible.