Shipping policy

At SIMIU, we work hard to deliver your order as quickly and safely as possible.

Processing Time

Orders are processed within 1 business day after confirmation. Once your order has been processed, it will be handed over to our shipping partner for delivery.

Estimated Delivery Time

Cairo

Delivery typically takes 3–6 business days.

All Other Governorates in Egypt

Delivery typically takes 4–7 business days.

Please note that delivery times are estimates and may vary during holidays, promotional periods, or due to circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a tracking number or shipping update so you can follow your delivery.

Delivery Information

Please ensure that your shipping address and phone number are accurate when placing your order. Incorrect or incomplete information may result in delays.

Failed Deliveries

If our courier is unable to reach you or deliver your order due to incorrect information or repeated unsuccessful delivery attempts, additional shipping charges may apply for redelivery.

Need Help?

If you have any questions regarding your shipment or need assistance with your order, please contact our support team. We're always happy to help.